Shipping policy

Shipping Policy

At BRENWA, we aim to process and ship all orders as quickly as possible.

Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary during periods of high demand, holidays, or promotional events.

Shipping Times
Estimated delivery times and available shipping options are displayed at checkout whenever applicable. Delivery times may vary depending on the destination, product, and shipping carrier.

Shipping Costs
Shipping costs, if applicable, will be calculated and displayed at checkout before payment is completed.

Order Tracking
When tracking is available, customers will receive tracking information after their order has been dispatched.

Delays
Delivery estimates are not guaranteed. Delays may occur due to carriers, customs procedures, weather conditions, or other circumstances outside BRENWA's reasonable control.

Incorrect Address
Customers are responsible for providing complete and accurate delivery information. Please contact us as soon as possible if you notice an error in your shipping address.

Damaged or Missing Orders
If your order arrives damaged or you believe it has been lost during shipping, please contact BRENWA customer support so that we can investigate the issue.

International Orders
Availability of international shipping depends on the destination. Any applicable taxes, duties, or import charges will be communicated or handled according to the checkout and applicable regulations.

For questions regarding your order or shipping, please contact BRENWA through our Contact page.